Why JP Edifice

 

JP Edifice is uniquely positioned to deliver outstanding value in terms of cost, quality and responsiveness because our competencies, as follows:

 

Management

  • Our strong customer care ethos
  • Our team building, partnering approach
  • A single point of contact for all your requirements
  • A commercial emphasis on value for money
  • Our commitments to strictly adhere to codes of Practice
  • Using the fully qualified and time served trades personnel, maintenance and cleaning staff, plus the insurance brokers employed within our network of companies, we can pass on the advantages of economies of scale to our clients.

 

Track Record

  • Firsthand experience of demanding residents’/purchasers’ needs and expectations
  • Wide experience on new luxury developments and care of older high class buildings
  • Wealth of experience in handover management and service delivery

 

Customer Care

  • JP Edifice provide a unique proposition in combining the service environment and commitment to customers of a luxury property management company and hotelier with an understanding of the needs of a landmark building and modern and efficient property management systems

 

Quality

At JP Edifice our most important goal is to meet all of our customers’ requirements first time, every time. We fully appreciate that customers will quickly lose confidence in us if we fail to comply with contract requirements or do not deliver the high quality of service, which they quite rightly expect. It is for this reason we have implemented a set of strategies and policies which are designed to promote the highest levels of customer satisfaction and, in so doing, to create profitable growth for our company

These policies and procedures are incorporated into our management systems to ensure that all activities are controlled and monitored so that services are fit for their intended purposes. These systems are subject to constant review and are adapted and improved to reflect the best practice, alternative methods of working and the changing expectations of our customers

We explain to all our employees the way in which our procedures apply to their work. All JP Edifice staff is required to comply with the company’s operating instructions and are empowered to take an active part in continuing development.